I would like to thank you for your excellent service. We have always used you because of the wonderful people you have working for you. Wayne is very helpful and professional and Steve went out of his way to help me decide what pattern. Thanks!
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Q: Do you provide free measurement services?
A: Yes. CarpetsPlus of Wisconsin will provide free in-home measurement. We encourage customers to make measurement one of their first steps, and will come to measure in-home at any time – up to year before purchase in some cases.
Q: Is delivery free?
A: There is never a delivery fee for flooring that we install. If you’re handling installation, there is a delivery fee, based on order size and delivery distance.
Q: How long will I have to wait for installation?
A: If your flooring is in stock, we can often install in less than a week. If we need to order your flooring, You can usually expect installation within 2 weeks.
Q: Is everything in your showroom typically in stock?
A: Our most popular floors are typically in-stock or very quickly available. Other products are ordered as needed to meet your specific need and can typically be installed within 2 weeks.
Q: If I find a lower price somewhere else before buying, will you match it?
A: Yes. CarpetsPlus will always beat the best total price offered by our competitors.
Q: Who do I call if I should have a problem with installation?
A: Please call us. Our installers work for CarpetsPlus. We are fully responsible for making sure your installation meets all of your expectations.
Q: Do I have to remove all of the furniture from the room before your installers arrive?
A: Rooms do need to be clear of furniture to install flooring. We can move most furniture if needed for a small fee.