What our Flooring Customers say
Madison East Store Endorsements
My husband and I would like to thank
all the people involved in making the replacement of our kitchen
and dining room floor much easier than we thought it ever
could be! We will come back for any flooring needs we ever
have again.
Sincerely,
Jean and Rob Retallick
We appreciate all you have done so far to keep this project moving
forward. I look forward to continuing our relationship into the future.
Sincerely,
Nic Schilling
Project Manager, Findorff Construction
Marc,
Thank you for making the buying of
new floors a good experience. You showed us patience and took
the time to make sure we got what we wanted. I was dreading
the selection process, but you made it easy.
Thank you for showing us that customer
satisfaction is important to you and CarpetsPlus.
Kim Nelson
I would like to take a moment of your time to
let you know how pleased I am with my stain guard carpet that
was purchased from you four years ago.
I had a light blue sculptured carpet installed
in the family room in my basement and had a "roll-end"
sapphire blue rug installed in the laundry/shower area.
These rugs have held up through muddy traffic,
and with the recent flooding problems, a 2" accumulation
of rain in my basement! When your installer was laying the
carpet down, he told me that if I ever had a leaky basement
and the carpet got saturated, I should lift the ends up and
run fans and my dehumidifier and it would dry out the rug
with no problem.
Well he was right!! I not only had 2" of
muddy stinky water in the remodeled basement, but I also had
the added foot traffic of a sump pump contractor and his crew
tracking in mud, sand, and filth on my beautiful carpets.
I was all but sickened when I saw the condition of the carpets
when the project was completed. But, then I remembered what
your installer had told me - vacuum out as much water as possible,
dry them with fans, and vacuum them they should survive.
The contractors finished the sump pump work this
week, and my carpets did survive. I did exactly what your
installer said, I lifted up the ends, pulled out as much of
the water as possible from them, ran my fans, and dehumidifiers,
and when dry I vacuumed them and they look almost as new as
the day they were installed. Thank you again for such a great
carpet. They truly are stain guarded.
A very satisfied customer,
Marilyn Bakken
Lynn & Jeff Riley
Doug and Terry did a fantastic job on the installation
of our carpet last week. They took their time on the seaming
to where we can't even see them. They were very nice and patient
and allowed us to move our furniture as they went. Please
thank them again for us.
Shirley Olson
Marc -
So far so good with the laminate floor! No more
squeaks. Thank you for your follow-through on "customer
satisfaction". We appreciate your time and efforts!
Lynn & Jeff Riley
Dear Jeff,
A note to say how pleased I am with the laminate floor, and to say what a great job Jim Janikowski did. I’m
fussy and picky and anxious about having work done. I had
none of these with his work. Immediately, I knew he was honest
and would do the job right! I would highly recommend him to
anyone! He was mannerly and put the effort into having everything
be just perfect.
Sincerely,
Cinda La Mar
Thank you for getting our carpet in before Christmas!
It was wonderful to be able to spend Christmas in our new
house. Be sure to thank the carpet layers as well. We will
be sure to get the word out about CarpetsPlus and your Great
Customer Service.
Julia McDonald
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